Setting up your
email accounts / Step 1, Step 2:
 Enter
your Control Panel (http://yourdomainname.com/menu) and click
on the Mail Manager link.
Once you are in the Mail Manager,
you will notice that you already have a default mailbox and also
a mailbox with your username that was setup with the account.
The default box acts as a catchall
box and it is automatically set up to forward to the mailbox with
your username. If you do not wish to use the mailbox with your
username, you can delete this address by clicking on the link
for this address on the left side of the screen. Once you do this,
you will also need to do one of two things, either setup a new
mailbox and have your default mail forwarding to that box, or
enter the default box through the link to it on the left and set
that box to Bounce Default e-mail (i.e. reject all e-mail that
does not have an address.)
NOTE: The default mailbox is setup
to get all e-mail addressed to all_addresses@yourdomain.com that
do not have mailboxes setup for them. For example, you use marc@yourdomain.com
and someone sends an e-mail to mark@yourdomain.com. This message
would be forwarded to the default box.
To add a new e-mail address:
- Click on the New Address link
on the left-hand side of the page.
- Enter a username for the account.
This will be the e-mail address you want to use without the
@yourdomain.com, example: "sales" in the address "sales@yourdomain.com"
- Setup a password for the specific
e-mail address. This can be whatever you would like it to be.
- When you are finished, be
sure to click Save (3).
When you create or edit a mailbox
you'll see the screen above. You can forward email to your ISP
account ( 1,
2 above)
save mail on the server for downloading, and create auto-responders.
We Recommend! We recommend
that you forward your mail boxes to your dial-up email account(s)
(as in the example image above) rather than pop each individual
account(s), especially if you have your email application (say
Outlook Express, etc.) checking for email every 5 minutes or so.
You will have fewer "can't retrieve email at this time"
or "password not working" messages if you do so. Forwarding
mail to dial-up account(s) is how we have all of our boxes set
both personal and business.
Setting up your email accounts
/ Step 2:
Once you've configured your email
accounts on the server from your control panel you'll need to update
the email client program on the computer(s) that you want to use
to send and receive email.
While there are a large number of
e-mail clients available for you to use, we have screen shots for
a few of the more popular programs for your assistance. Please click
on the link to the right for the e-mail client that you are using.
You will need the username and password for the e-mail account that
you just setup. If your ISP offers access to their SMTP server you
should choose that for your "SMTP Server" in your mail program settings
- it's more efficient and faster than using ours. If your ISP does
not permit that, then use "mail.yourdomain.com" as both incoming
and outgoing (SMTP) server.
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